Privacy Policy

Grab and Go Delivery Balamban values your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information on our website, and your rights regarding your data. By using the Grab and Go Delivery Balamban website, you agree to the practices described below.

Data Controller

Grab and Go Delivery Balamban is the data controller of your personal information. We are committed to protecting your privacy and handling your personal data in accordance with the Philippine Data Privacy Act of 2012.

Information We Collect

We collect two types of information from users:

1. Device Information
When you visit Grab and Go Delivery Balamban, we automatically collect data about your device, including:

Web browser type and version
IP address
Time zone
Cookies installed on your device
Pages visited and products viewed
Referring websites and search terms

This information helps us improve our website, detect abuse, and understand usage patterns.

2. Personal Information
If you register, place an order, or submit forms, we may collect personal data such as:

Full name
Address
Email address
Contact number
Payment information

Providing this information is voluntary, but some website features, including order placement and newsletters, may not be available without it.

How We Use Your Information

Grab and Go Delivery Balamban uses your personal information to:

Process and fulfill orders for food, groceries, parcels, and home essentials
Respond to inquiries and provide customer support
Send newsletters and promotional updates (if consented)
Improve website functionality and user experience
Prevent fraud and ensure security of our systems

We process only the minimum necessary data and do not use your information for purposes unrelated to our business.

Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights:

Right to be informed about the processing of your personal data
Right to access the personal data we hold about you
Right to request rectification of inaccurate or incomplete data
Right to request erasure or blocking of personal data
Right to lodge a complaint with the National Privacy Commission (NPC)

To exercise your rights or for any privacy-related inquiries, contact us at contact@grabandgo.bizbalamban.com.

Cookies and Tracking

Grab and Go Delivery Balamban uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You may disable cookies in your browser, but some features may not function properly.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies before submitting personal information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

Legal Disclosure

We may disclose your personal information if required by law or to:

Comply with legal obligations, court orders, or government requests
Protect the rights, property, or safety of Grab and Go Delivery Balamban, our customers, or others
Investigate fraud or other illegal activity

Children’s Privacy

Our website is not intended for individuals under 18 years old. We do not knowingly collect personal data from minors.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. Any changes will be posted on this page with an updated effective date.